UPS system overload delays holiday packages

4:15 PM, Dec 25, 2013   |    comments
  • Share
  • Print
  • - A A A +
  • FILED UNDER

 


 


(USA TODAY) - Thousands of holiday gifts won't arrive by Christmas after an unpredictably large number of packages overwhelmed UPS, the world's largest package delivery service.

"The volume of air packages in our system exceeded the capacity of our network, as demand was much greater than the forecast," UPS spokeswoman Natalie Godwin said Tuesday. "As a a result a small percentage of shipments are delayed and will not be delivered today."

Godwin would not say how many packages had been delayed, but the delays are nationwide.

UPS drivers will deliver packages on Christmas Eve, but will not deliver on Christmas Day. Workers at the company's Louisville hub will work on Wednesday night to sort packages so they can be delivered on Thursday. she said.

"We are using every available resource to get packages delivered," she said.

Customers hit by delays carped online and posted their tracking details on Twitter.

@LaneDouglas of Bethesda, Md. wrote " Prime doesn't mean jack when tells you they had a carrier delay."

A woman in Saginaw, Tex., posted a tracking receipt that showed an order placed with The Disney Store on Dec. 17 won't arrive until after Christmas even though the items left Tennessee and arrived in nearby Fort Worth, Tex. at 8:05 p.m. Dec. 20.

UPS last week reported delays in the Dallas-Fort Worth area after severe weather hit the region. Godwin says the majority of customers who received notices last week of delays should receive their packages today. UPS does not guarantee Christmas delivery for ground shipping after Dec. 11.

Check out some of our most read stories from 2013:

#shortyellows: Florida quietly shortened yellow lights

Terrorism Warning: Memo says terrorists practicing dry-runs on Florida flights

Kittens shot: Officer shoots kittens in front of children

Courtroom apology: Woman apologizes for flipping off judge

Weird ice: Strange, giant circles appear on frozen pond

Controversial Club: College student organizes "White Student Union"

CFO Trouble: School administrative chief in trouble over her porn sex blog

Warning Shot Wife: Mother gets 20 years for firing warning shots at abusive husband

Science Arrest: Teen girl arrested over science project explosion

Wait, WHAT?? Dog shoots man in the leg with a handgun

Popular photo galleries:

Faces of Meth: Devastating before and after photos of meth abusers

Trayvon Martin Shooting: Trayvon Martin crime scene photos and George Zimmerman injury photos 

Hooters Winners: Winners of the 2013 Hooters swimsuit pageant

Rejected: Funny Florida license plates rejected by the DMV***warning graphic***

Deadly sinkhole: Home collapses, man dies in giant sinkhole

Popular Databases:

Florida Sex Offenders: Look up sex offenders in any Florida neighborhood here

Restaurant Inspections: Look up inspection reports for any Florida restaurant here


Most Watched Videos